Good news all flights arrive and depart at Capetown Airport irrespective with which airline you fly, even low cost airlines!
You can reach all terminals at Cape Town Airports within easy walking distance.
Passengers requiring special access to the terminal or a wheelchair can contact the Cape Town International Airport hotline on 021 935 3737.
During holidays and peak season you will often find further traffic jams along the coastal Road to Bantry Bay and Somerset West, especially when driving over the Sir Lowrys Pass to Hermanus -so, do plan enough time.
You will find meeter and greeter points at both domestic and international flight arrivals after baggage collection.
Domestic flight arrivals have an additional meeting point at luggage collection.
So just make sure where you will meet the person collecting you.
Park to pick up – is ideal if you collect or drop someone!
In the past the driver had to wait in the vehicle when collecting someone. You can now park.
But you are not allowed to exceed the 30 minute allocated time. Otherwise this really costs you a lot of money - much more than the normal parking fees.
Be prepared - watch the video:
Parking map for quicker and better orientation of Capetown airport.
Payment for parking is done at payment units placed on the ground floor of the parking buildings. Parking attendants are on hand to assist with any problems.
Car Rental Collection
Car rental counters are both in the domestic and international arrivals terminals.
To collect your car you will find the car rentals just across the road from the central terminal building on the ground floor at capetown airport. Compare and find best value cars from top car hire brands.
Tip: When collecting your car ask for an upgrade. If it is not peak season you can get a better car without paying more. Or they give you a nicer car that is marginally more expensive. It’s worth asking!
If you need a mobile phone or navigation system, you will find the mobile phone vendors, from which you can rent mobile phones and navigation systems at the International Arrivals terminal.
Car Rental Returns
Plan about 15 minutes at capetown airport. With some rental companies you can just throw the key in a return box and others inspect your car thoroughly.
When returning your rental car, rather ask for your car to be checked and then let the person, who checked the car, sign your rental papers that everything is fine. This avoids any disputes which may crop up at a later stage when you are back home.
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The Road Lodge Hotel and you need to pay for shuttle transfers between the airport and hotel!
This hotel I can only be recommended if you really don’t have any other options! there a lot of superb hotels and guesthouses within 10-15 minutes driving distance, even if it means taking a taxi.
You will find the usual range of shops and restaurants at Cape Town Airports both before and after Customs as at most international airports.
In every terminal you can find banks, ATM's and money exchange offices.
Wireless internet is also available everywhere.
There is a smoking area with internet access in the International Departures Terminal.
The post office is next to the Domestic Arrivals
Then I suggest you hire a porter. They all work for themselves so there are no fixed rates. You can hire a porter for a group under tel: +27(0)837 106 893).
If you want to store baggage you have two possibilities:
International arrivals has two service points for lost luggage. One directly after passport controls and the other just before leaving the baggage claim area. Found items are taken to the police station
Domestic flight arrivals has one service point which you will find on the left hand side close to the toilets.
Check-in time is 2 hours prior to International flight departures from Cape Town Airports.
Domestic flights check-in is 90 minutes prior to flight departures.
Consider extra time if you are claiming your Tax Refund.
Save time and check-in online for domestic flight departures from capetown airport. This can usually be done 24 hours prior to flight departure.
For better orientation for flight departures at Cape Town International Airport here you will find maps to download
Each passenger departing Cape Town airport is only allowed one item of hand luggage which is not allowed to weigh more than 5kg and it may not be bigger
56 centimetres tall (approximately 22 inches)
45 centimetres wide (approximately 17.7 inches)
25 centimetres deep (approximately 10 inches)
On flight departures from Cape Town International Airport, check your airlines baggage restrictions.
Airlines are very strict regarding size and weight limits for both hand luggage and checked-in baggage. Costs for excess baggage can be very expensive.
With codeshare flights it is easy to assume that the luggage allowance will be the same as the airline you are booked through. However it is the rules of the
actual airline operating the flight that apply.
Frequent flyers with status should be particularly careful, as any increased baggage allowance you have when flying with your airline will not necessarily
apply to the codeshare flight.
Should you have more baggage than allowed, check with the airline to see which is the cheapest way of carrying it from capetown Airport Sometimes additional baggage allowances can be pre-purchased, especially online where discounts may be given.
Tip: Excess luggage fees are higher if the excess weight is detected at the airport than if pre-arranged and pre-purchased.
This is the best way to start your flight relaxed and refreshed!
Even if you don't have a first or business class ticket from Cape Town Airports, you can obtain access to lounges:
Airport information desk ....................
+27 (0)21 937 - 12 00